Snappy Computer Remote Online Support
Snappy Computer can remotely view and control your computer with secure, easy-to-use remote-support technology.
Can't bring your computer by our service center or be at home? With your permission, we can set up our software for Unattended Support access.
The GoToAssist executable is small enough to be downloaded on demand, so you don't have to pre-install software on your computer to enable instant live service.
Java Is required when using this service.
Firewall Friendly:
GoToAssist uses HTTP outbound connections to transparently enable screen-sharing sessions even with firewalls in place. In most cases, Snappy Computer technicians and our customers can connect to Citrix Online's servers without re-configuring firewall settings.
Secure:
End-to-end 128-bit Advanced Encryption Standard (AES) and Secure Sockets Layer (SSL) encryption ensures that the data exchanged in all GoToAssist sessions is completely secure.
